Terms and conditions
Last Updated: January 2026
These Terms and Conditions govern your use of the Nest & Rest website and booking services. By accessing or booking with us, you agree to be bound by these terms.
1. Booking & Reservations
- All bookings are subject to availability and confirmation
- Guests must provide accurate personal and payment information
- Minimum stay requirements may apply to certain properties
2. Pricing & Payments
- Prices are displayed in AED unless stated otherwise
- Full or partial payment may be required to confirm a booking
- Additional charges may apply (tourism fees, security deposits, cleaning fees)
3. Cancellations & Refunds
- Cancellation policies vary by property and will be displayed during booking
- Refund eligibility depends on the selected rate and cancellation timeframe
- No-shows may be charged in full
4. Check-in & Check-out
- Check-in and check-out times are specified per property
- Early check-in or late check-out is subject to availability and additional charges
5. Guest Responsibilities
Guests agree to:
- Use the property responsibly and for lawful purposes only
- Not host parties or events unless explicitly permitted
- Respect neighbors and community rules
- Be liable for damages caused during their stay
6. Property Rules & Security Deposits
- Security deposits may be required and refunded after inspection
- Any damages, missing items, or violations may be deducted from the deposit
7. Limitation of Liability
Nest & Rest is not responsible for:
- Loss of personal belongings
- Delays caused by force majeure events
- Third-party service failures beyond our control
8. Termination of Stay
We reserve the right to terminate a stay without refund if house rules or local laws are violated.
9. Governing Law
These Terms are governed by the laws of the United Arab Emirates, applicable in the Emirate of Dubai.
10. Changes to Terms
We may revise these Terms at any time. Continued use of our services constitutes acceptance of updated terms.
11. Contact Information
For questions regarding these Terms and Conditions, please contact Nest & Rest via our official website.